Terms of Use & Privacy Policy

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1. About the service

GST Contact Finder ("we", "us") lets registered users enter a Goods and Services Tax Identification Number (GSTIN) and view the mobile number and email ID registered against it. The service is meant for verifying businesses you deal with. By creating an account or using the service, you agree to these terms.

2. Where the data comes from

We do not own, collect or maintain any database of GSTIN holders. When you search, your request is sent in real time to an authorised third-party data verification service provider. That provider sources the information from its own authorised sources and returns it to us, and we pass it straight to your screen.

• The third-party provider is responsible for sourcing the information and for how it is made available.
• We act only as an intermediary. We pass your request on and show you the result. We do not create, edit or enrich the contact details.

3. We do not store GSTIN contact data

In line with the data minimisation and purpose limitation principles of the Digital Personal Data Protection Act, 2023:

• The mobile number and email ID returned for a GSTIN are displayed to you once and are not saved in our database, logs, backups or analytics.
• We do not keep the full GSTIN you searched. For billing and to prevent misuse, we keep only a masked reference (for example, 27XXXXXXXXXX1ZV), whether the search succeeded, and the date and time.
• We do not sell, rent, share or build profiles from any searched data.
• Because we don't store results, we cannot show them again later. Please copy anything you need at the time of the search.

4. Data we keep about our customers

To run your account, we keep the following:

• Your name, email address and mobile number
• Your encrypted password, managed by our authentication provider
• Your wallet balance, top-up records and Razorpay payment references
• A usage record of your searches: masked GSTIN, status and time

We use this only to provide the service, handle billing, prevent abuse and meet legal obligations. Usage records are kept for as long as your account is active, plus any period required by law. You can ask us to delete your account at any time.

5. Permitted and prohibited use

You may use results to:

• Verify and onboard vendors, suppliers, merchants or customers (KYB)
• Confirm that a business is genuine before a transaction
• Carry out fraud prevention and compliance due diligence

You must not:

• Send spam, bulk or unsolicited marketing calls, SMS, WhatsApp messages or emails
• Harass, threaten or impersonate anyone, including sending fake tax or GST notices
• Resell, scrape or store results to build a database or lead list
• Use the service for any purpose that is unlawful under Indian law

You are the person responsible for how you use any contact details you obtain, including having a lawful purpose under the DPDP Act, 2023. We may suspend or close accounts that break these rules, without refund, and may cooperate with authorities where required.

6. Your rights under the DPDP Act, 2023

As a Data Principal, you may:

• Ask what personal data we hold about you and how it is used
• Ask us to correct or update your data
• Ask us to erase your data and close your account
• Withdraw consent, which will end your use of the service
• Nominate another person to exercise these rights on your behalf
• Raise a grievance with us, and then with the Data Protection Board of India

If you are a GSTIN holder: we do not hold your contact details, so there is nothing for us to delete. If you believe your details were shown incorrectly, contact us and we will forward your request to the third-party provider that supplies the information.

7. Wallet and payments

• You pay for searches from a prepaid wallet. Money is added through Razorpay using UPI, cards, net banking or wallets. We never see or store your card, bank or UPI details.
• Each search costs the price shown on the website at the time of the search (currently ₹25). We may change the price with notice on the website; the new price applies only to later searches.
• If a search returns no result, its price is returned to your wallet automatically, up to 10 such refunds per day.
• Money added to the wallet is non-refundable, cannot be withdrawn or transferred, and can be used only for searches on this website. If money was deducted from your bank but not added to your wallet, contact us with the payment reference and we will fix it.
• Prices are final and include all charges.

8. Accuracy and liability

Results come from a third-party provider and depend on what is registered with them. We do not guarantee that any detail is complete, current or accurate, and some GSTINs may return no data. The service is provided "as is". To the extent the law allows, we are not liable for decisions you make based on the results, or for indirect losses. Our total liability is limited to the amount you paid us in the three months before the claim.

9. Grievance Officer and contact

For questions, data requests or complaints, contact our Grievance Officer:

Name: [To be filled]
Email:
Address: [To be filled]

We aim to acknowledge requests within 48 hours and resolve them within 30 days. These terms are governed by the laws of India, and courts at [city] have jurisdiction.